HR Operations Consultant
Zionsville, IN
Our internal team at Deep End is growing!
Are you looking for a new role as an HR Consultant to combine your past HR Generalist, People Operations, and consulting skills? Do you bring a quirky balance of attention to detail and a love for building a plane in the air? If so, we invite you to consider joining our team as an HR Operations Consultant. We wear several hats for our team and our clients. One minute, you may update an Employee Handbook, the next answer a question about new exempt salary thresholds. You may be setting up interviews for hiring managers within one client's ATS system and creatively sourcing hard-to-fill candidates for another client using an entirely different system.
This role will grow into being our internal SME and lead on Gusto for our clients, who leverage preferred pricing on Gusto through us, as well as those who need/want us to process regular payroll for them and provide HR consulting and support services.
You would likely have fun working with our team and clients if these are true:
- You like learning new things and tech solutions.
- You enjoy style switching often and work at a highly efficient pace.
- You appreciate schedule and work location flexibility but also like being camera-on to engage with people frequently throughout the day.
- People are fun and fascinating to you; you enjoy learning about them as an individual.
- You love to learn and keep up with industry trends, and you love to share what you learn with others.
You could be successful in this role by demonstrating these consistently:
- Superior communication in person, on the phone, in writing, and even on video.
- Attention to detail balanced with flexibility and openness to change.
- Continually forming and deepening internal and external relationships.
- Advanced knowledge of payroll and employment law.
- Creativity – we continually look for ways of getting to "yes."
- Self-starter who works with minimal direction.
- High confidence, low ego.
- Tech-savvy- we use a lot of tools and tie them together for automation and sophistication.
Core Responsibilities:
- Administer the Gusto payroll platform for clients.
- Consult with businesses and internal team members to solve their people-related and HR tech challenges with unique solutions that meet their needs today and tomorrow.
- Provide accurate answers about policies, procedures, best practices, and employment law matters to clients; know when to refer them to legal counsel and other professionals.
- Create handbooks, policies, procedures, forms, and automated workflows for compliance and streamlined HR operations.
- Design recruiting strategies and execute campaigns utilizing various ATS systems and custom processes.
- Proactively source candidates to fill critical openings for clients.
- Assist in designing and delivering training programs and facilitating team building and strategic planning sessions.
- Consult on benefits, compensation, and incentive program elements, trends, and best practices; effectively partner with benefit brokers and other service providers.
- Conduct FLSA status audits of job descriptions and advise on other compliance topics for clients.
- Participate in designing performance management programs and establishing automated workflows.
- Represent Deep End at community and professional events at least monthly.
- Author thought leadership articles or blogs and/or monthly Ask DETS recordings.
- Actively listen to client questions and pain points to recommend additional services by Deep End and our key referral partners proactively.
Qualifications:
- Bachelor's degree in HR, Management, Business, or related field, or four years of experience as an HR Coordinator or Generalist required.
- Experience in payroll, human resources, or people operations.
- Consulting experience preferred.
- Superior listening skills, expert-level verbal and written communication skills, and demonstration of proper business etiquette required.
- SHRM or HRCI certifications preferred.
Technical Skills:
- Must be an advanced user of Microsoft Word and Outlook, an intermediate user of Excel and PowerPoint, and comfortable with PC operating systems.
- Experience with at least one HRIS system required, with the technical aptitude for learning other systems quickly. Let your inner geek out in this role!
- Experience with Learning Management Systems preferred.
- Preferred experience with LinkedIn Recruiter, job board interfaces, Microsoft SharePoint, Planner or other project management software, Canva, survey tools, Google Forms (or similar).
What We Offer:
- Medical, dental, vision insurances
- Employee Assistance Program
- Company paid life, short, and long term disability insurances
- Simple IRA with a 3% match
- Flexible/Discretionary Paid Time Off
- Professional Development and Certification Support
Final Notes:
- We are committed to growing our team in the state of Indiana; therefore, all employees must file taxes as a resident of the state of Indiana and be eligible to work in the US without sponsorship.
- We are an E-Verify employer and do conduct pre-employment background checks on all employees.
- Deep End is proud to be an Equal Opportunity Employer.